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Author: search.filters.author.CHAKABA, KeziahHas files: Yes

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    Application of Contract Management Practices on the Performance of Road Construction Projects in Lusaka
    (University of Lusaka, 2025) CHAKABA, Keziah
    The construction industry, hailed as a cornerstone of national economic growth, assumes a pivotal role in fostering infrastructural development essential for economic progress. Within this sphere, the road construction sector holds global prominence, yet grapples with persistent challenges leading to subpar project performance. This dissertation delves into the specific issue of inadequate project performance within Lusaka, Zambia's road construction projects. Utilizing a sequential mixed-methods approach, this research assesses the impact of contract management practices on the performance of selected road construction projects. Findings reveal a significant positive correlation between the integration of Key Performance Indicators (KPIs) and contract performance, underscoring the importance of understanding and analyzing contract management metrics for successful project outcomes. Moreover, the study's analysis highlights a weak positive correlation between contract performance metrics and various project aspects such as schedule adherence, budget compliance, quality standards, and client satisfaction. Despite these correlations, the study underscores the critical role of contract management in achieving project success, advocating for informed decision-making and transparent operations within the road construction industry. Furthermore, recommendations stemming from the study emphasize the prioritization of integrating identified KPIs in road construction projects, alongside active stakeholder engagement in continuous assessments and improvements to ensure consistent project success. This research contributes to informing policymakers, project executors, and stakeholders about the pivotal connection between contract management practices and project success, thereby fostering more effective and transparent road development operations. Keywords: Construction industry, Road construction sector, project performance, contract management