Mitigating Corruption Perception through Effective Communication Management in Public Construction Projects: A Case Study of The Lusaka-Ndola Road
| dc.contributor.author | CHAPONDA, Janet | |
| dc.date.accessioned | 2024-09-12T09:51:34Z | |
| dc.date.available | 2024-09-12T09:51:34Z | |
| dc.date.issued | 2024 | |
| dc.description.abstract | The study investigates the intricate relationship between communication management strategies and corruption perceptions within public construction projects. Drawing upon empirical data gathered from the Lusaka-Ndola Road project and aligning with established literature, the research explores the reasons behind corruption perceptions among stakeholders, prevalent communication management strategies, and perceived effective strategies to mitigate corruption perceptions. The study adopted an embedded mixed methods research approach. Quantitative data was collected from 75 respondents using purposive sampling and analysed using SPSS v27. Regression analysis was employed to examine the relationship between communication variables (Clarity, Frequency, Channels, and Stakeholder Engagement) and corruption perception. Quantitative data was collected using questionnaires while Qualitative data was collected through both questionnaires and interviews until saturation was reached after 63 respondents and analysed using thematic analysis. Thematic analysis identified key factors contributing to corruption perceptions, including insufficient transparency, accountability gaps, inadequate communication, and perceived favouritism. Further, the study revealed diverse communication management strategies employed in the project, such as stakeholder meetings, digital platforms, and comprehensive reports, aligning with existing literature emphasizing their importance. Furthermore, stakeholders perceived strategies like enhanced transparency, stakeholder engagement, accessible documentation, independent audits, and ethical conduct programs as effective in mitigating corruption perceptions. Regression analysis highlighted a negative correlation between communication variables (Clarity, Frequency, Channels, Stakeholder Engagement) and corruption perception, underscoring the pivotal role of effective communication in mitigating corruption. The study’s recommendations include the need for stakeholders to bolster communication strategies and encourages future research on cross-cultural analysis, long-term impact assessment, technological interventions, behavioural analysis, and policy influences in combating corruption perceptions in construction projects. Key words: Communication, stakeholder, engagement, clarity, frequency, channels. | |
| dc.identifier.uri | localhost:4000/handle/123456789/315 | |
| dc.language.iso | en | |
| dc.publisher | University of Lusaka | |
| dc.title | Mitigating Corruption Perception through Effective Communication Management in Public Construction Projects: A Case Study of The Lusaka-Ndola Road | |
| dc.type | Thesis |