An Investigation into the Relationship between Project Scope and Project Success among Non-Governmental Organisations: A Case Study of Nine Selected NGOs in Lusaka District
No Thumbnail Available
Date
2024
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
University of Lusaka
Abstract
This study aimed to investigate the relationship between project scope and project success in the nine non-governmental organizations (Centre for Infectious Disease Research in Zambia (CIDRZ), Care International, Zambia Land Alliance, CELIM NGO, PATH, Akros, Community Outreach Foundation, Save the Children International, and Equip Zambia) in Lusaka district, Zambia. The researcher adopted a mixed research approach (quantitative and qualitative
methods). The research findings showed a positive relationship between project scope and project success among the nine NGOs in Lusaka district, Zambia. The study found that scope change, scope change, and scope change implementation influence project success. The study also found that the factors within project scope that significantly impact project success among the nine selected NGOs in the Lusaka district are: clear objectives, flexibility and adaptability, clear scope definition, resource allocation and effective planning, budget and timeline, effective project governance, risk assessment and mitigation, stakeholder involvement, monitoring and change controls, monitoring
and evaluation, project management skills and soft skills, cultural sensitivity and contextual understanding, communication strategies, legal and regulatory environments, and staff size. Furthermore, the study found that the difficulties faced by nine selected NGOs in Lusaka district in project scope management include managing changing stakeholder needs, external factors, limited resources, unclear communication, a lack of skills, scope creep, clear goals, effective monitoring, budgeting, and time constraints. The study recommended that organizations that plan to manage project scope effectively and achieve success must enhance communication, risk management, stakeholder engagement, and change management skills. The study also recommended that organizations should implement effective scope change management to mitigate scope creep and clearly define inclusion and exclusion criteria for project activities in order to attain project success.