Effectiveness of the Implementation of Road Safety Quality Management Systems - Case of Lusaka Main Roads

dc.contributor.authorNAMUKOKO, Brenda
dc.date.accessioned2025-03-13T09:32:16Z
dc.date.issued2025
dc.descriptionMaster of Science in Project Management
dc.description.abstractCountries are concentrating on building sustainable systems for managing roads since road safety is a priority. In Zambia, the growth in traffic accidents that cause fatalities, injuries, and property damage has made road safety a challenge. Although Zambia's system for improving road safety is in place, there has not been a corresponding drop in the number of incidents that happen on the roads, especially in Lusaka. This research was aimed at analyzing the effectiveness of the implementation of the road safety quality management system in Lusaka. The study was on the Lusaka city main roads, engaging motorists and regulators of road transport in Zambia. That is, Ministry of Transport and Logistics, Road Transport and Safety Agency (RTSA), Ministry of Road Development Agency, Ministry of Finance and National Planning and Zambia Police (ZP). This study adopted a mixed methods approach and applied a descriptive research design, employing interviews and questionnaires to collect data. Findings reveal that road safety was mainly acquired through available institutions (49%) and shared informally (60%) and experience (60%) and media (51%). Motorist have adequate road safety knowledge (63%). The important behavioral factors significant to road safety management were: not wearing seatbelts (94.5%); consuming illegal substances (76.4%); mobile phone usage (81.8%); ignoring signage (83.6%). The T2 was ranked most unsafe in Lusaka (47%). The respondents agreed there was a significant relationship between road safety management and the reduction of road accidents in Lusaka (76%). The study recommends a multi-institutional, coordinated framework for implementation of road safety management systems in Zambia with the aim to reduce road traffic accidents on the roads. The study demonstrates that there are workable approaches that can be undertaken to improve road safety in a growing city such as Lusaka. Keywords: Road Safety Quality Management System, Road Accidents, Road User
dc.description.sponsorshipSelf
dc.identifier.urihttps://research.unilus.ac.zm/handle/123456789/385
dc.language.isoen
dc.publisherUniversity of Lusaka
dc.titleEffectiveness of the Implementation of Road Safety Quality Management Systems - Case of Lusaka Main Roads
dc.typeThesis

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