Browsing by Author "MATONDO, Miniva M C"

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    Investigating Constraints facing SMEs in Private Healthcare Sector in accessing Finance from Banks in Lusaka, Zambia
    (University of Lusaka, 2025) MATONDO, Miniva M C
    The study was to investigate the constraints faced by small and medium-sized enterprises (SMEs) in the private healthcare sector of Lusaka, Zambia. Recognizing the pivotal role that private healthcare sector SMEs play in providing essential services and enhancing community health outcomes, the research delved into both demand side and supply side challenges that hinder them from accessing finance. Online questionnaire was used to collect data from SMEs in the private healthcare sector and semi structured interviews for the banks. Utilizing a mixed-methods approach, a total of 304 responses from private healthcare SMEs and 13 responses from the bank officials managing SME portfolios as well as Credit Risk Managers. This helped in gathering comprehensive data. Thematic analysis was used to analyse supply side data, while Software Package for Social Sciences (SPSS) was used to run regression analysis of demand side data. The findings indicated that Financial Literacy, Business Plan, Financial Statements, Loan Conditions when considered in light of economic conditions are significant factors affecting access to Finance for SME in the private healthcare sector. These barriers contribute to an environment where private healthcare SMEs often hesitate to seek formal financing, opting for less reliable alternatives instead. At the same time, supply side factors included risk perceptions, lack of sector training programs, bundling of the sector with others and conservative lending practices by financial institutions. These challenges limit the availability of tailored financial products that meet the specific needs of healthcare SMEs. In light of these findings, the study underlines the urgent need for policy reforms aimed at fostering a more inclusive financial ecosystem. Recommendations include enhancing financial literacy among SME’s, promoting customised financial solutions in banks, and encouraging greater engagement between financial institutions and private healthcare stakeholders. By addressing these constraints, the findings aim to enhance the ability of private healthcare SMEs to access necessary funding, ultimately contributing to improved healthcare service delivery and outcomes in Zambia.